Optimizing Outcomes Through Commitment, Connection and Convergence
CSG works with nonprofits, government agencies, and managed care organizations to build strategies that hold, systems that function, and results that can be measured and defended.
Strategy Grounded in Evidence, Measured by Results
Many organizations carry well-intentioned strategies that never fully take hold. The work gets done, but the results are hard to measure, harder to defend, and rarely sustained. CSG was built around the belief that this gap is not a given.
For more than two decades, Consilient Strategy Group has worked with leaders in the public, nonprofit, and managed care sectors to address real organizational problems and produce results that hold up over time. We do not hand off a report and leave. We stay engaged until the work is working.
Commitment
We bring senior-level expertise to every engagement and hold ourselves accountable for results, not just recommendations.
Connection
We work across organizational boundaries to connect stakeholders, data, and systems so that strategy and execution move in the same direction.
Convergence
We help organizations bring their people, processes, and technology into alignment so that separate efforts add up to something measurable.
"Consilience" refers to the convergence of evidence from independent sources toward a common conclusion. It is the standard we hold our work to: findings that are cross-validated, strategies that are internally consistent, and results that can be independently confirmed.
The CSG Standard
Deep Sector Knowledge. Practical Results.
Government agencies, nonprofits, and managed care organizations each operate under distinct pressures, accountability structures, and funding realities. CSG has worked inside all three long enough to know what works, what doesn't, and why.
Government
Public agencies are held to high standards with limited flexibility. CSG works with federal, state, and local government clients on program design, performance management, and service delivery improvement, with a focus on accountability and practical execution.
Nonprofits
Nonprofits often have strong programs and committed staff but struggle to demonstrate impact in ways that satisfy funders and boards. CSG helps nonprofit leaders build the organizational infrastructure, measurement systems, and strategic clarity needed to sustain and grow their work.
Managed Care Organizations
Managed care organizations face pressure from regulators, members, and providers simultaneously. CSG works with MCOs on care coordination redesign, quality improvement, and the data systems needed to close service gaps and meet performance benchmarks.
A Comprehensive Suite of Services Built for Complex Challenges
Every engagement is tailored to meet your organization where it is. Whether you need a focused assessment or a multi-year transformation partnership, CSG brings the right expertise, the right tools, and the right approach to deliver results that hold up to scrutiny.
Assessment & Discovery
Sound strategy depends on an accurate picture of where things actually stand. CSG conducts structured assessments that examine organizational performance, data systems, stakeholder dynamics, and operational realities, then translates findings into clear priorities that leadership can act on.
Strategic Planning
CSG facilitates planning processes that are rigorous and genuinely participatory. We help leadership teams move from competing priorities to shared direction, and we build in the accountability structures that keep a plan relevant after the retreat is over.
Service & System Design
CSG helps organizations examine how services are structured, coordinated, and accessed, then redesign the parts that are not working. We draw on evidence-based models and direct operational experience to build service systems that function reliably for the people they are meant to reach.
Training & Technical Assistance
A good plan only holds if the people responsible for executing it have the skills and support to do so. CSG builds organizational capacity through targeted training, structured coaching, and hands-on technical assistance designed to last beyond the engagement.
Digital Transformation
In partnership with our technology affiliate 3rd Wheel Tech, CSG helps organizations assess their technology needs, select appropriate solutions, and manage implementation from start to finish. This includes AI-powered care coordination platforms, integrated data systems, and Salesforce-based operations infrastructure.
Learning & Quality Improvement
CSG helps organizations build the measurement systems, data review processes, and improvement cycles needed to track progress and respond to what the data shows. We draw on implementation science and continuous quality improvement frameworks to create practices that get used, not just documented.
Pre-Defined Engagement Packages
For organizations with specific, time-bound needs, CSG offers structured engagement packages designed to deliver targeted results efficiently.
Technology That Works for the Mission
CSG works in close partnership with 3rd Wheel Tech, a specialized technology firm focused on AI applications, systems integration, and Salesforce implementation for complex service environments.
Together, we help organizations move from strategic intent to working technology. That means connecting systems that currently operate in isolation, reducing manual processes, and building the data infrastructure that supports informed decision-making.
Technology Partner
www.3rdwheeltech.comAI-Enabled Care Coordination
AI-assisted care workflow tools including auto-generated case summaries, next-best-action recommendations, predictive intervention guidance, and smart case routing across providers. These capabilities reduce response times and help close gaps in care coordination.
Cross-Agency Systems Integration
API-based interoperability that links housing, healthcare, behavioral health, outreach, and justice systems so they share data in real time. This reduces duplicated effort and broken handoffs across agencies.
Operational Intelligence & Analytics
Real-time dashboards, predictive trend analysis, population segmentation, and early warning tools that give program leaders the visibility needed to make informed decisions and demonstrate accountability to funders and oversight bodies.
Security, Privacy & Compliance
Governance frameworks built for public sector requirements, including HIPAA-compliant data sharing, 42 CFR Part 2 compliance, role-based access controls, cross-agency consent management, and full audit logging.
Featured Solution Capabilities
Unified Longitudinal Person Record
A centralized client record that consolidates housing history, behavioral health records, medical information, benefits status, and service history in one place. This reduces duplication across agencies and supports continuity of care.
Centralized Accessibility Platform
A consent-based platform that delivers longitudinal person-centered records, AI-assisted care coordination, closed-loop referral management, and population-level analytics for multi-agency service environments.
Salesforce-Powered Operations
End-to-end Salesforce implementation and optimization that brings program management, relationship tracking, and outcome reporting onto a single integrated platform.
What Our Clients Say
"CSG brought a level of rigor and genuine partnership that we had not experienced before. They helped us move from a fragmented set of programs to a coherent strategy with measurable milestones, and they stayed with us through implementation to make sure it held."
Chief Strategy Officer
Regional Nonprofit Health Network
Selected Engagements
The following engagements represent the range of work CSG takes on. Client names are withheld by agreement; full case studies are available upon request.
Coordinated Care Platform for a Multi-County Region
A regional managed care organization engaged CSG to assess and redesign its care coordination model across seven counties. The work included a current-state analysis, a revised coordination framework, and implementation support for a new technology platform.
Homelessness Response System Transformation
CSG worked with a large urban homelessness authority to assess fragmentation across its housing, outreach, and behavioral health programs and develop a unified operational model. The engagement resulted in reduced duplicated assessments and faster housing placement timelines.
Strategic Realignment for a Statewide Human Services Network
A statewide nonprofit network facing funding changes and increased service demand engaged CSG to facilitate a strategic realignment process. The work produced a shared outcomes framework, a revised service model, and a three-year implementation roadmap.
Let's Work on What Matters
The name Consilient comes from consilience: the convergence of evidence from independent sources toward a shared conclusion. It describes how we approach every engagement. When strategy, data, and technology are pointing in the same direction, organizations make better decisions and produce results that hold. If your organization is ready to do that work, we are ready to help.
Schedule a Consultation
Tell us about your organization and the challenges you're navigating. A CSG principal will follow up within one business day.
Our Offices
Irvine, CA
Headquarters17915 Sky Park Circle, Suite A
Irvine, CA 92614
Charlotte, NC
East Coast Office1433 Emerywood Dr, Ste A
Charlotte, NC 28210
Memphis, TN
Mid-South Office2157 Madison Ave
Memphis, TN 38104
Consilient Strategy Group
CSG brings senior-level expertise, structured methodology, and a technology partnership to every engagement. We stay until the work is done.